30 Day Guarantee FAQs
How to return a product
We want you to be delighted with your purchases from Pai, and most importantly, your skin. If that's not the case, we offer you a full 30 days to try the products. If you're not completely satisfied within this time, you can return them to us for a full refund or exchange.
To arrange a return, all you need to do is "click here to complete our returns form. Shortly after which, you will receive information on how to return the products and any other to confirm your details and next steps.
If you'd like some skincare advice before arranging your return, please contact our Customer Experience Team.
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