Amazon USA Marketplace Limited Warranty
This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
The limited warranty can be found on this web page and in the documentation we provide with the product if applicable.
We warrant that during the warranty period, the product will be free from defects in materials and workmanship under normal use and service with proper maintenance.
We limit the duration and remedies of all implied warranties, including without limitation the warranties of merchantability and fitness for a particular purpose to the duration of this express limited warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Our responsibility for defective goods is limited to repair, replacement or refund as described below in this warranty statement.
Who may use this warranty?
Pai Skincare Ltd. located at 18 Colville Road, London W3 8BL UK (“we”) extends this limited warranty only to the consumer who originally purchased the product (“you”). it does not extend to any subsequent owner or other transferee of the product.
WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of products manufactured by us (each, a “Product”) and sold as new, in its original and sealed packaging, through our authorized reseller(s) on the Amazon.com online marketplace in the United States, only.
WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for three (3) months (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective product during the Warranty Period, we will, in our sole discretion, either: (a) repair or replace such product (or the defective part) free of charge or (b) refund the purchase price of such product. We will also pay for shipping and handling fees to return the repaired or replacement product to you if we elect to repair or replace the defective product.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must email Customer Services at support@paiskincare.com during the Warranty Period. You may be asked to send photos or videos of the product.
LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
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Our bestselling skin superfood for anyone in need of a rapid radiance boost, made with organic Rosehip Oil.
30ml / 1.0 fl.oz
Our bestselling skin superfood for anyone in need of a rapid radiance boost, made with organic Rosehip Oil.
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A supercharged serum with NAD+ and collagen-boosting peptide technology to revitalise & reduce wrinkle depth.
30ml / 1.0 fl.oz
A supercharged serum with NAD+ and collagen-boosting peptide technology to revitalise & reduce wrinkle depth.
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100ml / 3.4 fl.oz
Gentle yet ultra efficient, our Rosehip cleansing oil shifts make-up, SPF and daily grime at speed.
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Our bestselling bottle of calm is proven to instantly soothe sensitive skin – and hydrate for up to 24 hours*.
50ml / 1.7 fl.oz
Our bestselling bottle of calm is proven to instantly soothe sensitive skin – and hydrate for up to 24 hours*.
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150ml / 5.0 fl.oz
Our cream cleanser is a gentle powerhouse for sensitive skin – and includes an organic cloth in every box.
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An overnight dream cream that’s clinically proven to reduce the appearance of fine lines*.
50ml / 1.7 fl.oz
An overnight dream cream that’s clinically proven to reduce the appearance of fine lines*.
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A revolutionary foaming face wash that’s proven to leave skin clearer in just two weeks*.
100ml / 3.4 fl.oz
A revolutionary foaming face wash that’s proven to leave skin clearer in just two weeks*.
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A super-soothing face mist that’s clinically proven to strengthen the skin barrier* – meaning fewer flare-ups.
100ml / 3.4 fl.oz
A super-soothing face mist that’s clinically proven to strengthen the skin barrier* – meaning fewer flare-ups.
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Hydrate dry, sensitive skin with this potent and all-natural Hyaluronic Acid booster.
10ml / 0.3 fl.oz
Hydrate dry, sensitive skin with this potent and all-natural Hyaluronic Acid booster.
- Three molecular weights of Hyaluronic Acid
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A brightening Vitamin C-powered moisturizer for everyday radiance, no matter how sensitive your skin.
50ml / 1.7 fl.oz
A brightening Vitamin C-powered moisturizer for everyday radiance, no matter how sensitive your skin.
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A feather-light cream for sensitive eyes which hydrates without the heaviness.
15ml / 0.5 fl.oz
A feather-light cream for sensitive eyes which hydrates without the heaviness.
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Dull, dehydrated skin will drink up this Hyaluronic Acid serum – proven to hydrate without irritation.
30ml / 1.0 fl.oz
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A detoxifying overnight oil to clarify blemish-prone skin, no matter how sensitive.
30ml / 1.0 fl.oz
A detoxifying overnight oil to clarify blemish-prone skin, no matter how sensitive.
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A seriously hydrating moisturizer for dry and dehydrated skin.
50ml / 1.7 fl.oz
A seriously hydrating moisturizer for dry and dehydrated skin.
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A concentrated booster packed with natural, collagen-boosting Peptides to plump sensitive skin.
10ml / 0.3 fl.oz
A concentrated booster packed with natural, collagen-boosting Peptides to plump sensitive skin.
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Supercharge your skincare with our natural Retinoid booster, powered by a Retinoic Acid and Vitamin E complex.
10ml / 0.3 fl.oz
Supercharge your skincare with our natural Retinoid booster, powered by a Retinoic Acid and Vitamin E complex.
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A plumping, smoothing face cream to reduce the signs of ageing in even the most sensitive skin.
50ml / 1.7 fl.oz
A plumping, smoothing face cream to reduce the signs of ageing in even the most sensitive skin.
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A 100% natural, certified organic self tan that’s clinically proven to hydrate as it glows**.
30ml / 1.0 fl.oz
A 100% natural, certified organic self tan that’s clinically proven to hydrate as it glows**.
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An innovative and ultra-gentle exfoliator for even the most sensitive skin.
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Supercharge your skincare with a potent dose of ultra-soothing Reishi, Chaga and Cordyceps mushrooms.
10ml / 0.3 fl.oz
Supercharge your skincare with a potent dose of ultra-soothing Reishi, Chaga and Cordyceps mushrooms.
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Our best daily mattifying moisturizer for oily, combination and blemish prone skin.
50ml / 1.7 fl.oz
Our best daily mattifying moisturizer for oily, combination and blemish prone skin.
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Organic drops of hydration for an instant, healthy-looking glow – available in three luminous shades.
Organic drops of hydration for an instant, healthy-looking glow – available in three luminous shades.
A potent dose of Vitamin C to brighten and protect even the most sensitive skin.
10ml / 0.3 fl.oz
A potent dose of Vitamin C to brighten and protect even the most sensitive skin.
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Our double-sided face cloth combines exfoliating muslin and a cleansing flannel for a personalised routine. Dimensions: 24 × 24 cm
Pack of 3
Our double-sided face cloth combines exfoliating muslin and a cleansing flannel for a personalised routine. Dimensions: 24 × 24 cm
- Best for sensitive skin
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A fast-absorbing, Ceramide-rich formula to restore the skin barrier and instantly hydrate dry, chapped hands.
60ml / 2.0 fl. oz.
A fast-absorbing, Ceramide-rich formula to restore the skin barrier and instantly hydrate dry, chapped hands.
- Clinically proven to instantly hydrate*
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A 100% natural active that’s proven to smooth the appearance of fine lines in just 24 hours*.
10ml / 0.3 fl.oz
A 100% natural active that’s proven to smooth the appearance of fine lines in just 24 hours*.
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Gentle yet ultra efficient, our Rosehip cleansing oil shifts make-up, SPF and daily grime at speed.
28ml / 0.95 fl.oz
Gentle yet ultra efficient, our Rosehip cleansing oil shifts make-up, SPF and daily grime at speed.
- Leaves skin hydrated, quenched and supple
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A cream-to-foam body wash powered by Ceramides and Colloidal Oats for all-over calm and conditioning.
250 ml / 8.4 fl. oz.
A cream-to-foam body wash powered by Ceramides and Colloidal Oats for all-over calm and conditioning.
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Supercharge your skincare with this all-natural booster, a highly-concentrated dose of Vegan Collagen.
10ml / 0.3 fl.oz
Supercharge your skincare with this all-natural booster, a highly-concentrated dose of Vegan Collagen.
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This time-saving moisturizer is powered by Ceramides to seal hydration into wet skin for up to 12 hours*.
200 ml / 6.8 fl. oz.
This time-saving moisturizer is powered by Ceramides to seal hydration into wet skin for up to 12 hours*.
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A deeply nourishing body cream that’s clinically proven to keep skin hydrated for up to 24 hours*
200 ml / 6.8 fl. oz.
A deeply nourishing body cream that’s clinically proven to keep skin hydrated for up to 24 hours*
- Soothing dry, itchy skin
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A revolutionary foaming face wash that’s proven to leave skin clearer in just two weeks*.
28ml / 0.95 fl.oz
A revolutionary foaming face wash that’s proven to leave skin clearer in just two weeks*.
- Reduces the appearance of blemishes
- Locks in hydration
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Our cream cleanser is a gentle powerhouse for sensitive skin – and includes an organic cloth in every box.
50ml / 1.7 fl.oz
Our cream cleanser is a gentle powerhouse for sensitive skin – and includes an organic cloth in every box.
- Cult favourite cream cleanser
- Made for sensitive skin
- Includes Twin Flyer skin cloth in every box
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A detoxifying overnight oil to clarify blemish-prone skin, no matter how sensitive.
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Our bestselling skin superfood for anyone in need of a rapid radiance boost, made with organic Rosehip Oil.
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Our organic muslin cloths slough away dead skin cells to reveal a happy, healthy complexion. Dimensions: 30 × 30 cm
Pack of 5
Our organic muslin cloths slough away dead skin cells to reveal a happy, healthy complexion. Dimensions: 30 × 30 cm
- Easy, gentle exfoliation
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Travel sized organic drops of hydration for an instant, healthy-looking glow – available in three luminous shades.
Travel sized organic drops of hydration for an instant, healthy-looking glow – available in three luminous shades.
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A pregnancy-friendly skincare duo to help reduce the appearance of stretch marks.
200ml + 100ml
A pregnancy-friendly skincare duo to help reduce the appearance of stretch marks.
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